May 23, 2017
Absolutely the best!
Chris was our miracle worker through the whole process. He was so easy to work with. As first time homebuyers, we were extremely nervous and uncertain about the whole process. Chris was able to help us through openly communicating, explaining every step along the way, and answering every question thoroughly as quickly as possible. If we emailed over the weekends or late at night, he emailed back rather quickly all with keeping an understanding tone. We were two weeks from closing when I lost my job due to corporate cuts. Instead of just shutting us down, Chris worked hard on our behalf to find another loan program to complement what we needed and we were able to save our home. While stress was at an all-time high, Chris gave us much needed reassurance all while working long and hard to explore all options. Highly recommend to everyone I know and anyone looking to apply for a mortgage.”
May 19, 2017
I have recently had the pleasure of working with a Fairway Mortgage Associate whom I feel needs to be recognized. A young couple purchasing their first home found a listing of mine that was a perfect fit. Their real estate agent told me it was a miracle because they had looked at over a dozen homes before choosing this one. From the moment they walked in, they knew it was perfect for them. They had been through the pre-approval process, and we were certain this was going to be a breeze.
As we moved forward, we realized there were a few unexpected set backs.. Benita could have easily given up on the transaction, turned them away and asked them to come back in a two months. Instead, she offered to keep their file open, updating their file with financial records that supported the loan, until the obstacles were worked through. The minute we were clear to move forward, Benita worked the loan process as the home closed last week. I am so happy to have worked with Benita. She genuinely cares about her clients, is very knowledgeable of her trade, kind and professional. I will not hesitate in referring her to future clients.
April 28, 2017
Even though there was a lot of paperwork, the team at Fairway made everything easy sailing. They informed you of the documents that was needed, you uploaded it and it was on to the next step from that point. Before I knew it, the process was complete and I was ready to close.
May 1 – Jennifer - Mrs. Hill explained the loan process and let it be known that she would answer any question given to her. Jennifer gives you the confidence to become a first time home buyer! More loan officers need to take notes from her.
April 5, 2017
- Deborah was absolutely magnificent!!!!! I was recommending her to all my friends before I ever closed. March 6, 2017 - Kelly was amazing. She took all of our questions calmly and patiently. If we did not understand something, she was more than willing to explain it to us in a way that we could understand. When we would get nervous or anxious, Kelly would talk to me and help calm me down and explain why I did not need to worry about it. She was really amazing!!! I have already recommended her to other people. Thank you for having her on your staff, she made the process so much easier. I really loved her because she was like a loving mom who held our hand through the process.
February 28, 2017 - unlike some loan officers that i have dealt with in the past I am very well pleased with the way Cynthia kept me informed with any and every thing was going on and any changes that were made she notified me to let me know and no matter how many times i called her she was right there for me and i really appreciate it very much i will recommend her to anyone who is in need of a loan officers. Thank you Mrs. Cynthia
March 21, 2017
- Loved working with Jennifer's team!! Absolutely love the app! Great for working people like us. Have already recommended Fairway to a co-worker’s daughter to call Jennifer's team!!
– Margie, Just in case I didn’t say it enough…THANK YOU!! Thanks for everything you did to help us get in our house. We absolutely LOVE it and can’t thank you enough for making it such a smooth process – and for showing up at closing in the snow!!